Q. Is it possible to cancel an order?
A. An order can be cancelled if we have not yet started fabrication.
When we start fabricating a part depends essentially on our backlog but we can generally honor a cancellation
requested within 48 hours of order placement. If an order needs to be cancelled we recommend contacting us as
soon as possible, preferably by replying directly to our order confirmation email message.
If cancellation is possible we will promptly refund the payment minus any fee PayPal might charge us for
processing the payment.
Please be aware that if an order includes more than one part we will need to cancel the whole order as
it is not possible to cancel just one item in a multi-parts order.
Regrettably we are not able to refund an order once we have started fabricating a part.
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